1. Deleting individual data within the App
You can remove your data directly inside Thoughtline at any time, without contacting us:
- Open a saved transcript or dictation entry and choose Delete to remove it
permanently.
- Use bulk delete options, if available, to clear multiple entries at once.
2. Deleting all of your data
To remove all Thoughtline data at once:
- Use the in-App option (e.g. Settings → Clear All Data) if available.
- Uninstalling Thoughtline from your device deletes any data stored only on-device.
Any data stored in the cloud persists after uninstall. To delete cloud data use the Delete function in Settings prior to uninstalling.
4. Requesting deletion by email
If you'd rather not delete data yourself, or if you believe we hold information on your behalf
that isn't accessible from within the App, submit a request through the
Feedback & questions form from
the account associated with your use of the App and request deletion. We will confirm your
identity as needed and complete the deletion within 7 days, then reply to confirm.
5. What gets deleted
When you delete your data, we remove all saved transcripts. When you delete your account, we remove all saved transcripts and account
profile. Data may be retained for a limited time for legal, security, or
fraud-prevention purposes, such as billing records required by the App Store or Google Play.